v1.0
November 25, 2025
1. Introduction
FlowState Inc. provides the "FlowState" spatial finance platform (the "Service"). This Privacy Policy describes how we collect, use, and share your personal information in connection with the Service.
2. Information We Collect
We collect the following types of information necessary for the provision and operation of the Service.
(1) Information Provided Directly by You
Identity Verification Information: Name, date of birth, address, telephone number, email address, and images of identity documents (e.g., driver's license, passport).
Financial Information: Bank account details, credit card information (processed via third-party payment processors), transaction history, and tax-related data.
Account Information: User ID, password, and other information related to your account settings.
(2) Information Collected Automatically
Device and Log Data: IP address, browser type, operating system version, access date and time, and Cookie data.
Usage Data: Details of your interactions with the Service, including transaction and transfer activities.
Special Note on Biometric Data: Where the Service utilizes biometric features like FaceID for authentication, this process is primarily performed on your device. We do not store your raw biometric data on our servers. (Please adjust this based on your actual system specifications.)
3. How We Use Your Information
We use the collected information for the following purposes:
To provide and operate the Service (e.g., account opening, transfers, payment processing) and verify your identity.
To bill and process payments for Service fees.
To prevent fraud, ensure security (e.g., fraud detection, anti-money laundering compliance).
To respond to your inquiries and provide Service-related notifications.
To analyze usage patterns for the purpose of improving the Service and developing new features.
4. Sharing Your Information
We do not share your personal information with third parties, except in the following circumstances:
With Your Consent
Service Providers: We share information with necessary third-party service providers (e.g., payment processors like Stripe, server hosting) to the extent required to achieve the purposes of use.
Legal Requirements: When required by law, court order, or governmental regulations (e.g., financial regulatory bodies).
5. Data Security
We implement necessary and appropriate security measures to protect your personal information from loss, leakage, or damage. These measures include using SSL/TLS encryption (e.g., AES-256), restricting access, and implementing firewalls against unauthorized access.
6. Use of Cookies and Similar Technologies
The Service uses Cookies and similar technologies to improve functionality and analyze usage. You can disable Cookies through your browser settings, though doing so may limit your ability to use some features of the Service.
7. Changes to the Privacy Policy
We may update this Policy from time to time. We will notify users of any material changes by posting an announcement on our website or by other appropriate means (e.g., email).
8. Contact Information
If you have any questions about this Policy or wish to make requests regarding the disclosure, correction, or deletion of your personal information, please contact us at:
FlowState Inc. Department: Personal Information Protection Manager Email: [support@flowstate.example.com] Address: [000-0000 Tokyo, Japan / San Francisco, CA...]